Resources
Faq Floor
An FAQ floor sheet for South African SMT teams, answering the workshop questions that come up during install, changeover and fault finding.
Capture before the line changes
Faq Floor in resources collects the workshop questions that come up during SMT install, changeover and fault finding. It is written for line teams who need direct answers they can use on the factory floor.
Record the board code, machine name, and exact point where the interruption started. Include feeder position, stencil ID, nozzle size, and whether the issue showed on printing, placement, or reflow. South African sites also need notes on power dips, compressed air stability, and the room conditions around the line.
Photograph the machine state before operators swap reels or clear alarms. One image of the feeder bank, one of the paste print, and one of the first failed board usually gives the team enough context to stop guesswork. Keep handwritten notes with the shift paperwork or pin them beside the SMT cell for the next handover.
What this sheet must hold
You leave with a fault note that states the board code, machine stage, and the checks done before escalation. Include feeder positions, nozzle used, stencil ID, oven recipe, and any part reels changed during the shift. One clear record at line level helps the next technician avoid repeating the same tests.
Link the note to the matching reflow check and any board history before opening a wider fault search. Verify labels, reject boards, and count records one more time before stock moves back to stores or dispatch. SMT line enquiries should name the board type, the placement volume and the machines already on the line.
- Board code and machine recorded first
- Photos taken before settings are touched
- Alarm text copied exactly as shown
Conditions that matter on site
Johannesburg dust, Durban humidity, and Cape Town salt air do not produce the same fault pattern. Older factory units may also have uneven air supply, variable lighting over inspection points, or shared power circuits that affect restart checks. Write those conditions into the FAQ note so the next shift does not repeat the same dead-end tests.
After a power event, capture the first article details again and check whether printer alignment, origin points, or oven status returned correctly. Coastal plants may need extra attention on feeder covers, exposed rails, and stored reels. Inland workshops often need more frequent sensor and filter cleaning when dust builds up around the line.
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Useful prompts for the entry
Use this Faq Floor sheet to capture line photos, shift timing, and the faults already ruled out before the question goes around the team. Keep the subject line plain and accurate.
Complete this sheet while the stoppage is still fresh and the machine state has not been altered. Attach it to the job pack with a printout of placement errors, oven alarms, or AOI findings when those records exist. That gives production, maintenance, and process staff one version of events to work from.